Overview
Trinoc Investments, Corp. ("Trinoc," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at trinoc.com or submit a request for services.
By using our website or submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your personal information.
Plain English summary: We collect your contact info and loan details when you fill out our form. We use it to call or text you about your case. We don't sell your data to third parties. You can opt out of SMS at any time by replying STOP.
Information We Collect
We collect information you voluntarily provide when you fill out our contact or case review form, including:
- Personal identifiers: First name, last name
- Contact information: Phone number, email address
- Loan and property information: Loan type, property type, estimated property value
- Situation details: Whether you are facing foreclosure or need urgent funding
- SMS consent: Your explicit agreement to receive text messages from us
We may also automatically collect certain technical data when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This data is used for analytics and website improvement only.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your case review request and contact you about your situation
- To communicate with you via phone call, email, or SMS text message
- To evaluate your loan or funding inquiry
- To improve our website and services
- To comply with legal obligations
SMS Text Message Communications
When you check the SMS consent box on our form, you are explicitly agreeing to receive text messages from Trinoc Investments at the phone number you provided. This includes messages related to your case review, loan inquiry, and follow-up communications.
Message frequency: Varies based on your inquiry and case status.
Message and data rates may apply depending on your carrier and plan.
To opt out of SMS messages at any time, reply STOP to any text message you receive from us. To get help, reply HELP. Opting out of SMS does not affect our ability to contact you by phone or email.
We do not sell your phone number or SMS consent to third parties for marketing purposes.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We may share your data with trusted third-party vendors who help us operate our website and deliver services (such as form processing services). These vendors are contractually required to protect your data.
- Funding partners: With your knowledge and for the purpose of finding you a loan or funding solution, we may share your inquiry details with relevant funding partners in our network.
- Legal requirements: We may disclose your information if required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, and to resolve disputes. If you would like us to delete your information, please contact us using the details below.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Opt-out of SMS: Reply STOP to any text message at any time
- Opt-out of email: Use the unsubscribe link in any email we send
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us directly.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of some features on our website.
Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Trinoc Investments, Corp.
9194 W Olympic Blvd #116, Beverly Hills, CA 90212
Phone: (714) 986-4792
Email: clientservices@trinoc.com